HIPAA Notice – Eastlake Primary Care

HIPAA Notice of Privacy Practices

Effective Date: November 1, 2025

Applies To: Eastlake Primary Care PC

Contact: Privacy Officer – info@eastlake-primarycare.com

Your Privacy Rights Under HIPAA

This Notice describes how your medical information may be used and disclosed, and how you can access this information. Please review it carefully.

Eastlake Primary Care is required by law to maintain the privacy of your protected health information (PHI) and provide you with this Notice.

How We May Use and Disclose Your Information

We may use or share your PHI for the following purposes:

Treatment: To provide, coordinate, or manage your healthcare services.
Payment: To obtain reimbursement for services from you, your insurance company, or other payers.
Healthcare Operations: For quality assessment, training, licensing, or administrative purposes.
Required by Law: When disclosure is mandated by federal, state, or local law.
Public Health and Safety: To report disease, injury, or abuse, or to prevent a serious threat to health or safety.
Business Associates: We may share information with trusted vendors (e.g., billing or lab services) under signed Business Associate Agreements (BAAs).

Any other use or disclosure of your PHI will require your written authorization, which you may revoke at any time.

Your Rights Regarding Your Health Information

You have the right to:

Access and obtain a copy of your medical records.
Request amendments to your PHI if you believe it is incorrect or incomplete.
Request restrictions on how we use or disclose your PHI (though we are not required to agree to all requests).
Request confidential communications (e.g., alternative contact methods).
Receive an accounting of disclosures (list of certain non-routine disclosures made).
Obtain a paper or electronic copy of this Notice.

To exercise any of these rights, please contact our Privacy Officer at info@eastlake-primarycare.com.

What our patients say about us

    
 
 
       Posted on Google  
   
   Todd Norvell 
 
 
 
 Trustindex verifies that the original source of the review is Google. Holly and her staff have bent over backwards to arrange an incredible array of appointments, prescriptions, and care options for my mother.  We are so blessed to have your team helping us.  I can't say enough good things about Eastlake Primary Care.  Great people.
  
 
      Posted on Google  
   
   Dana Owen 
 
 
 
 Trustindex verifies that the original source of the review is Google. We had such a wonderful experience at Eastlake Primary Care for my daughters’ annual visit. From the moment we walked in, everything felt organized, welcoming, and efficient. The new patient process was completely seamless, which made check in stress free and quick. The entire staff was genuinely kind and attentive. They were warm with my girls, patient with questions, and made the whole visit feel calm instead of clinical. It is clear they truly care about families and creating a positive experience. I also really appreciate that they accept insurance and offer a direct primary care option, which gives families flexibility depending on what works best for them. That kind of transparency and choice is refreshing. Overall, it was smooth, professional, and caring from start to finish. I am so grateful we found a practice that makes routine visits feel easy and comfortable. Highly recommend.
  
 
      Posted on Google  
   
   Bob Gillespie Gillespie 
 
 
 
 Trustindex verifies that the original source of the review is Google. Eastlake primary care is a breathe of fresh air in the medical field Holly and the nurses treat you with respect are very knowledgeable, friendly, they don’t mind you asking questions and takes the time to explain my problems and solutions to get healthy again !!! Highly Recommend 5 stars
  
 
      Posted on Google  
   
   Kayla Taylor 
 
 
 
 Trustindex verifies that the original source of the review is Google. I had the privilege of hearing about this facility due to my husband working on their phones. Today my husband had a visit due to him being extremely sick. A call this morning lead to him being about to be seen later this morning. He already knew the ladies but as an outsider coming in they were wonderful with him. Asked several questions about how he felt. Gave us options on test they could give and recommend what they thought we should do. We had full control of the visit while they gave excellent care. All the girls in there were warm and welcoming. Testing took maybe 10 minutes tops and she showed him exactly what his results were without just telling him. This clinic will be a wonderful addition to the area! I can't wait to see her grow!
  
 
      Posted on Google  
   
   Dean Grady 
 
 
 
 Trustindex verifies that the original source of the review is Google. I visited Eastlake Primary Care, the new doctor near Food Lion in Moneta, and was very happy with their care for my routine physical. They were professional, well informed, helpful, and timely! I highly recommend this practice as a Primary Care physician.
  
 
      Posted on Google  
   
   Jessica Saunders 
 
 
 
 Trustindex verifies that the original source of the review is Google. Wonderful experience at Eastlake Primary Care today! Holly is very knowledgeable. The nursing staff are great and the in house lab is very convenient.
  
 
  
  
 
 
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