ADA Accessibility Statement – Eastlake Primary Care

Effective Date: November 1, 2025

Website: https://eastlake-primarycare.com

Commitment to Accessibility

Eastlake Primary Care is committed to ensuring that our website is accessible to everyone, including individuals with disabilities. We strive to provide a website experience that meets or exceeds the requirements of Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as recommended by the U.S. Department of Justice (DOJ).

We believe accessibility should be an ongoing effort, and we regularly review our website for opportunities to improve usability and inclusion.

Accessibility Features

We have taken steps to make our website more accessible, including:

Compatibility with common screen readers and keyboard navigation
Clear, high-contrast text and backgrounds for readability
Descriptive alt text for images where appropriate
Logical page structure with clear headings and labels
Resizable text for user preferences

Ongoing Efforts

We continue to monitor our website and digital content to identify and correct potential accessibility barriers.

If any page or feature does not appear to be fully accessible, please let us know so we can address it promptly.

Third-Party Websites

Our website may include links to external websites (such as billing portals or The Wellness Willow).

While we cannot control or remediate third-party content, we encourage our partners to maintain accessibility standards.

Contact for Accessibility Assistance

If you experience difficulty accessing any part of our website or have suggestions for improvement, please contact:

Privacy & Accessibility Officer

Eastlake Primary Care

Email: info@eastlake-primarycare.com

Phone: 540-703-2682

Address: 14807 Moneta Rd. Ste J Moneta, VA 24121

We will make every reasonable effort to ensure accessibility concerns are addressed in a timely manner.

Feedback

We welcome feedback on the accessibility of our website and services. Your input helps us improve accessibility for all patients and visitors.

What our patients say about us

    
 
 
       Posted on Google  
   
   Todd Norvell 
 
 
 
 Trustindex verifies that the original source of the review is Google. Holly and her staff have bent over backwards to arrange an incredible array of appointments, prescriptions, and care options for my mother.  We are so blessed to have your team helping us.  I can't say enough good things about Eastlake Primary Care.  Great people.
  
 
      Posted on Google  
   
   Dana Owen 
 
 
 
 Trustindex verifies that the original source of the review is Google. We had such a wonderful experience at Eastlake Primary Care for my daughters’ annual visit. From the moment we walked in, everything felt organized, welcoming, and efficient. The new patient process was completely seamless, which made check in stress free and quick. The entire staff was genuinely kind and attentive. They were warm with my girls, patient with questions, and made the whole visit feel calm instead of clinical. It is clear they truly care about families and creating a positive experience. I also really appreciate that they accept insurance and offer a direct primary care option, which gives families flexibility depending on what works best for them. That kind of transparency and choice is refreshing. Overall, it was smooth, professional, and caring from start to finish. I am so grateful we found a practice that makes routine visits feel easy and comfortable. Highly recommend.
  
 
      Posted on Google  
   
   Bob Gillespie Gillespie 
 
 
 
 Trustindex verifies that the original source of the review is Google. Eastlake primary care is a breathe of fresh air in the medical field Holly and the nurses treat you with respect are very knowledgeable, friendly, they don’t mind you asking questions and takes the time to explain my problems and solutions to get healthy again !!! Highly Recommend 5 stars
  
 
      Posted on Google  
   
   Kayla Taylor 
 
 
 
 Trustindex verifies that the original source of the review is Google. I had the privilege of hearing about this facility due to my husband working on their phones. Today my husband had a visit due to him being extremely sick. A call this morning lead to him being about to be seen later this morning. He already knew the ladies but as an outsider coming in they were wonderful with him. Asked several questions about how he felt. Gave us options on test they could give and recommend what they thought we should do. We had full control of the visit while they gave excellent care. All the girls in there were warm and welcoming. Testing took maybe 10 minutes tops and she showed him exactly what his results were without just telling him. This clinic will be a wonderful addition to the area! I can't wait to see her grow!
  
 
      Posted on Google  
   
   Dean Grady 
 
 
 
 Trustindex verifies that the original source of the review is Google. I visited Eastlake Primary Care, the new doctor near Food Lion in Moneta, and was very happy with their care for my routine physical. They were professional, well informed, helpful, and timely! I highly recommend this practice as a Primary Care physician.
  
 
      Posted on Google  
   
   Jessica Saunders 
 
 
 
 Trustindex verifies that the original source of the review is Google. Wonderful experience at Eastlake Primary Care today! Holly is very knowledgeable. The nursing staff are great and the in house lab is very convenient.
  
 
  
  
 
 
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